Responsibilities:
- Receive incoming call and notify client if there is an incident or problem occur in Data Center.
- Log incident of problem to remedy system and update problem status.
- Escalate problem to related units or parties and support customer for 7 x 24 hours.
Requirements:
- At least a Diploma Degree from Information Technology or Communication.
- Preferably having 1 year experience as Call Center/Helpdesk/Customer Care.
- Good communication skill and well spoken in English.
- Understand customer satisfaction requirement.
- Familiar with MS Office.
- Ready to work in shift schedules.
- Willing to be placed in Bumi Serpong Damai.
If your qualifications meet our requirement please send
application letter, curriculum vitae and recent photograph (in pdf or word
format max. 100k) with code “Costumer Care” in subject to: recruitment@sigma.co.id
On your application, please write that you find this
vacancy from linkvacan.com