Wednesday, January 11, 2012

Lowongan CUSTOMER SERVICE


Lowongan CUSTOMER SERVICE

REQUIREMENTS:

  • Male/Female, max 27 years old
  • Fluency in English is an advantage
  • Min D3 from a reputable university with minimum GPA 3.0
  • Able to work in shifts
  • Able to work closely with a team as well as independently
  • Self-motivated, initiative and able to work under minimum supervision
  • Able to communicate clearly, both written and in speech
  • Has the best interest of both customer and company
  • Adopts a pleasant and friendly style of work
  • Willing to build a long-term relationship with the customer (not a "job-hopper")
  • Fresh graduates are welcome to apply



JOB DESCRIPTION

  • Deals directly with customers through telephone and email
  • Handling customer’s needs regarding company’s products and services
  • Responds promptly to customer inquiries
  • Handle and resolves customer complaints
  • Records details of inquiries, comments and complaints
  • Communicates and coordinates with respective departments in regards to customer’s needs



BENEFITS PACKAGE

  • We offer interesting benefit package for candidate who successfully meet our requirements:
  • Competitive basic salary
  • Performance bonuses
  • Medical insurance
  • Etc



Training regarding service and product knowledge will be given to those who successfully meet our requirements.


We are looking for serious applicants only. If you think your criteria meet our expectations and needs, please feel free to send us your CV.


Please submit your CV with recent photograph to:


recruitment@mifx.com